Responsible Gambling with TheGameRoom
Gambling should be entertaining, but it can quickly get out of hand if you are not careful. Our goal is for you to manage your play in a self-determined and safe way. With the right awareness and simple tools, you can minimise risks and maintain the enjoyment of gambling.
Signs of Risky Gambling Behaviour
Problem gambling can be recognised through various warning signs that may disrupt your balance and affect your quality of life. Pay attention to these indicators so you can intervene early and regain control before gambling has negative consequences.
- You constantly think about gambling, even when spending time with friends or at work.
- After losses, you automatically place higher bets to win back lost money.
- You neglect work, family and social contacts because gambling takes priority.
- You deliberately hide your gambling behaviour to avoid criticism or concern.
- Excessive gambling leads to financial strain, sometimes resulting in debt.
- You become restless or irritable when you cannot gamble.
- Previously enjoyed hobbies or activities lose their appeal because you prefer to gamble.
- You repeatedly give inaccurate information about the time and money you spend gambling.
- You take increasingly bigger risks to experience the same thrill as before.
- Savings or credit lines are misused to obtain new gambling funds.
- You feel guilt or shame after gambling but do not change your behaviour.
Practical Protection and Control Measures
Below you will find practical methods to actively manage your gambling behaviour and minimise risks. These measures help you gamble more consciously, stay in control and avoid unpleasant surprises — without frustration and with maximum enjoyment.
Budget Planning
Set a fixed monthly or weekly limit that you can genuinely afford to lose. Transfer this amount to a separate gaming budget and do not add additional funds. This helps you maintain oversight and keep financial control.
Time Management
Use built-in reality-check features or external timers that remind you to take breaks at set intervals. Define clear break times (e.g. 30 minutes of play, 15-minute break). This helps you pause consciously and avoid drifting into long gaming sessions.
Accept Losses
Let go of the urge to immediately “win back” lost money. Treat losses as part of the game — they are inevitable. Avoid increasing stakes or switching to riskier games to recover losses. Stick to your budget and remember: reality beats wishful thinking.
Take Breaks
Plan deliberate breaks during which you do not gamble at all. For example, set self-exclusion periods or take a weekend off. Sometimes it helps to uninstall the software or app and consciously pursue other activities to create distance.
External Advice and Support Services
If you feel you are losing control, please contact confidential and professional support services:
Gambling Help Online
24/7 live chat, online support and counselling
🌐 gamblinghelponline.org.au
📞 1800 858 858
Lifeline Australia
24/7 crisis support for emotional and mental health concerns
📞 13 11 14
Financial Counselling Australia
Support with gambling-related financial stress
🌐 financialcounsellingaustralia.org.au
📞 1800 007 007
Contact at TheGameRoom
Do you have questions or need individual support? Feel free to contact us anonymously and confidentially:
We will respond as quickly as possible.
FAQ: Responsible Gambling
Open your TheGameRoom account, navigate to the “Responsible Gambling” section and set your individual deposit and loss limits there. Once you enter the desired maximum amounts, the settings are applied immediately and permanently and will take effect without delay for all future deposits and wagers.
During self-exclusion, your account is completely blocked for the selected period. All gameplay access, deposits and withdrawals are disabled. After the exclusion period expires, you may use the account again. Self-exclusion protects you from impulsive continued gambling and allows you to create distance.
You can change limits at any time in the “Responsible Gambling” section. Reductions take effect immediately, allowing you to lower your spending straight away. Increases are activated after a 24-hour security cooling-off period to help prevent impulsive decisions. This ensures ongoing conscious control and safer play conditions.
Support services can be used anonymously without providing personal data. Free hotlines, online chats and email services offer confidential assistance. Examples include Lifeline, Gambling Help Online and specialised gambling counselling services. This allows you to receive professional support and address your gambling behaviour effectively and independently.
Yes. Some games carry higher risks than others. In particular, high-volatility slots or fast-paced live betting can lead to significant losses. Inform yourself about return-to-player (RTP) rates and game rules. Understanding these helps you manage stakes and reduce losses.