{"id":5313,"date":"2025-03-07T07:38:32","date_gmt":"2025-03-07T07:38:32","guid":{"rendered":"https:\/\/www.thegameroom.org\/dk\/?page_id=5313"},"modified":"2025-04-02T14:03:14","modified_gmt":"2025-04-02T14:03:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.thegameroom.org\/dk\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n

FAQ – TheGameRoom<\/h1>\n\n\n\n

Levering<\/h2>\n\n\n\n

Hvilket fragtfirma leverer jeres produkter?<\/strong><\/p>\n\n\n\n

Vi sender vores produkter med PostNord, GLS og DHL<\/strong>, afh\u00e6ngigt af dine behov og pr\u00e6ferencer.<\/p>\n\n\n\n

Kan jeg \u00e6ndre leveringstiden?<\/strong><\/p>\n\n\n\n

Ja, du kan \u00e6ndre leveringstiden. N\u00e5r du modtager en e-mail fra fragtfirmaet, f\u00e5r du mulighed for at v\u00e6lge et nyt leveringstidspunkt.<\/p>\n\n\n\n

Hvad er den forventede leveringstid for min ordre?<\/strong><\/p>\n\n\n\n

Hvis du afgiver din ordre p\u00e5 en hverdag (undtagen fredag) inden kl. 15:00<\/strong>, sender vi den samme dag. Ordrer sendes med PostNord og leveres typisk mandag til fredag.<\/p>\n\n\n\n

Sender I til udlandet?<\/strong><\/p>\n\n\n\n

Nej, vi sender i \u00f8jeblikket kun ordrer inden for Danmark<\/strong>.<\/p>\n\n\n\n

Hvad koster fragt?<\/strong><\/p>\n\n\n\n

TheGameRoom opkr\u00e6ver et fast fragtgebyr p\u00e5 49 DKK<\/strong>. Ordrer over 500 DKK<\/strong> kvalificerer sig til gratis levering<\/strong>. Nogle varer, s\u00e5som backgammonbr\u00e6tter, leveres altid med gratis fragt.<\/p>\n\n\n\n

Kan jeg afhente min ordre hos jer?<\/strong><\/p>\n\n\n\n

Nej, afhentning er ikke muligt<\/strong>. TheGameRoom har ingen fysisk butik eller afhentningssted<\/strong>.<\/p>\n\n\n\n

Kan jeg spore min pakke?<\/strong><\/p>\n\n\n\n

Ja! Du modtager automatisk en e-mail med et Track & Trace-nummer<\/strong> til at spore din pakke. Hvis du ikke har modtaget e-mailen, s\u00e5 tjek din spam-mappe<\/strong>.<\/p>\n\n\n\n

\n\n\n\n

Returnering & Annullering<\/h2>\n\n\n\n

Hvordan fungerer returnering?<\/strong><\/p>\n\n\n\n

Vil du returnere et spil eller en accessory? Intet problem!<\/strong> Kontakt os inden for 14 dage<\/strong> for at registrere din returnering, gerne via vores returformular<\/strong>.<\/p>\n\n\n\n

Jeg har modtaget det forkerte produkt. Hvad g\u00f8r jeg?<\/strong><\/p>\n\n\n\n

Hvis du har modtaget en forkert vare, bedes du kontakte os. Den bedste m\u00e5de at g\u00f8re dette p\u00e5 er at f\u00f8lge vores returprocedure<\/strong>.<\/p>\n\n\n\n

Er der omkostninger forbundet med returnering?<\/strong><\/p>\n\n\n\n

Returomkostninger b\u00e6res som udgangspunkt af kunden<\/strong>.<\/p>\n\n\n\n

Varerne i min pakke er ankommet beskadiget. Hvad g\u00f8r jeg?<\/strong><\/p>\n\n\n\n

Det er vi kede af! Kontakt os inden for 14 dage<\/strong>, s\u00e5 sender vi dig en erstatningsvare<\/strong>.<\/p>\n\n\n\n

\n\n\n\n

Bestilling & Betaling<\/h2>\n\n\n\n

Hvilke betalingsmetoder accepterer I?<\/strong><\/p>\n\n\n\n

Du kan betale med kreditkort, debetkort, MobilePay, PayPal, Apple Pay, Google Pay og bankoverf\u00f8rsel<\/strong>.<\/p>\n\n\n\n

Produktet er udsolgt. Kan jeg f\u00e5 besked, n\u00e5r det er p\u00e5 lager igen?<\/strong><\/p>\n\n\n\n

Desv\u00e6rre tilbyder vi ikke<\/strong> denne funktion i \u00f8jeblikket, men vi arbejder p\u00e5 at kunne tilbyde det i fremtiden.<\/p>\n\n\n\n

Kan jeg betale senere?<\/strong><\/p>\n\n\n\n

Nej, TheGameRoom tilbyder ikke<\/strong> en betalingsmulighed med senere betaling.<\/p>\n\n\n\n

\n\n\n\n

Klager<\/h2>\n\n\n\n

Jeg har en klage. Hvordan rapporterer jeg den?<\/strong><\/p>\n\n\n\n

Har du en klage? Lad os vide det!<\/strong> Send en e-mail til info@thegameroom.org<\/a><\/strong>, s\u00e5 finder vi en l\u00f8sning sammen.<\/p>\n\n\n\n

\n\n\n\n

Privatliv<\/h2>\n\n\n\n

Hvordan h\u00e5ndterer TheGameRoom mine personlige data?<\/strong><\/p>\n\n\n\n

Hos TheGameRoom respekterer vi dit privatliv<\/strong>. Dine oplysninger bruges udelukkende<\/strong> til behandling af dine ordrer.<\/p>\n","protected":false},"excerpt":{"rendered":"

FAQ – TheGameRoom Levering Hvilket fragtfirma leverer jeres produkter? Vi sender vores produkter med PostNord, GLS og DHL, afh\u00e6ngigt af dine behov og pr\u00e6ferencer. Kan jeg \u00e6ndre leveringstiden? Ja, du kan \u00e6ndre leveringstiden. N\u00e5r du modtager en e-mail fra fragtfirmaet, f\u00e5r du mulighed for at v\u00e6lge et nyt leveringstidspunkt. Hvad er den forventede leveringstid for … L\u00e6s mere <\/a><\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-5313","page","type-page","status-publish"],"acf":[],"featured_image_src":null,"yoast_head":"\nFAQ<\/title>\n<meta name=\"description\" content=\"Find svar p\u00e5 almindelige sp\u00f8rgsm\u00e5l om levering, returnering, betalinger og mere p\u00e5 TheGameRoom. 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