{"id":5649,"date":"2025-03-05T12:51:49","date_gmt":"2025-03-05T12:51:49","guid":{"rendered":"https:\/\/www.thegameroom.org\/uk\/?page_id=5649"},"modified":"2025-04-02T11:48:08","modified_gmt":"2025-04-02T11:48:08","slug":"complaints","status":"publish","type":"page","link":"https:\/\/www.thegameroom.org\/gb\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"\n

Complaints<\/h1>\n\n\n\n

Sometimes things may not go as planned. If you have a complaint, we encourage you to contact us first by emailing info@thegameroom.org<\/a><\/strong> so we can resolve the issue directly.<\/p>\n\n\n\n

If we are unable to reach a satisfactory resolution, you may refer your dispute to an alternative dispute resolution (ADR) service. UK consumers can also submit complaints via the UK Government-approved ADR schemes<\/strong>.<\/p>\n\n\n\n

Additionally, if you are based in the EU, you can submit a complaint through the Online Dispute Resolution (ODR) platform<\/strong> of the European Commission at http:\/\/ec.europa.eu\/odr<\/a><\/strong>, provided your complaint has not already been handled elsewhere.<\/p>\n","protected":false},"excerpt":{"rendered":"

Complaints Sometimes things may not go as planned. If you have a complaint, we encourage you to contact us first by emailing info@thegameroom.org so we can resolve the issue directly. If we are unable to reach a satisfactory resolution, you may refer your dispute to an alternative dispute resolution (ADR) service. UK consumers can also … Read more<\/a><\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-5649","page","type-page","status-publish"],"acf":[],"featured_image_src":null,"yoast_head":"\nComplaints<\/title>\n<meta name=\"description\" content=\"Have a complaint? 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