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Privacy Policy – TheGameRoom

Table of Contents

  1. General Information
  2. Overview of Personal Data We Process
  3. Special and/or Sensitive Personal Data We Process
  4. Why and How Long We Retain Data
  5. Data Processing by Third Parties
  6. Website Visitor Data and Cookies
  7. Accessing, Modifying, or Deleting Your Data
  8. Complaints and Data Protection Rights
  9. Communication Security via SSL Encryption
  10. Changes to This Privacy Policy

1. General Information

A. Privacy Commitment

  • TheGameRoom takes your privacy seriously. We process your personal data when you use our website, services, or when you provide this information directly to us.
  • Under the UK General Data Protection Regulation (UK GDPR), TheGameRoom is classified as the data controller.

B. Summary

This privacy policy provides transparency about:

  • The purposes for which we process your personal data.
  • The types of personal data we may process.
  • How long we retain your data.
  • The third-party service providers (data processors) we work with.
  • Your rights regarding your personal data.
  • The measures we take to protect your information.

2. Overview of Personal Data We Process

A. Data We May Collect from Website Visitors:

  • Name
  • Address details
  • Email address
  • Telephone number
  • Payment details
  • Any other personal information provided during communication
  • Location data
  • Website activity data
  • IP address
  • Internet browser and device type

3. Special and/or Sensitive Personal Data

A. Data on Minors

  • Our website and services are not intended for individuals under 16 years of age, unless parental or guardian consent has been provided in writing.
  • Since we cannot verify a visitor’s age, we advise parents to be involved in their children’s online activities to prevent data from being collected without consent.

B. Reporting Unauthorised Data Collection

  • If you believe we have inadvertently collected personal data from a minor without the required consent, please contact us at info@thegameroom.org, and we will delete the data immediately.

4. Why and How Long We Retain Data

A. Purposes of Data Processing

TheGameRoom processes your personal data to:

  1. Contact you when necessary for service purposes.
  2. Process and fulfil your orders, including payments.
  3. Provide requested information via our contact form.
  4. Analyse website usage to enhance user experience.

B. Data Retention Periods

  • TheGameRoom does not retain your personal data for longer than strictly necessary.
  • If you require specific details on our data retention periods, please contact info@thegameroom.org.

5. Data Processing by Third Parties

  • In addition to cookies used on our website (as outlined in our Cookie Policy), we share necessary data with payment service providers, including credit/debit card processors.
  • We have agreements in place with all third-party processors to ensure they adhere to strict security measures equivalent to our own data protection standards.

6. Website Visitor Data and Cookies

A. Types of Cookies Used

TheGameRoom uses different types of cookies:

  1. Functional cookies – Ensure the website functions properly and remembers your preferences.
  2. Analytical cookies (third-party) – Help us track browsing behaviour (e.g., via Google Analytics).
  3. Tracking cookies – Placed by external parties to provide targeted advertising.

B. Managing Cookies

  • Your cookie preferences were set when you first visited our website.
  • You can modify your cookie settings at any time via our website.

7. Accessing, Modifying, or Deleting Your Data

A. Your Rights

You have the right to:

  • Access your personal data.
  • Request corrections to your data.
  • Request limitations on data processing.
  • Request data deletion.
  • Transfer your data to another provider.
  • File a complaint (see Section 8).

B. How to Make a Request

  • If you have any concerns about how TheGameRoom processes your data, please email info@thegameroom.org.
  • To ensure security, we may request proof of identity (e.g., a copy of your passport with sensitive details blacked out).

8. Complaints and Data Protection Rights

A. Internal Complaint Handling

If you have a complaint about how your personal data is processed, we will try to resolve it directly. Please email us at info@thegameroom.org.

B. Reporting to the UK Data Protection Authority

If you are not satisfied with how we handle your complaint, you have the right to contact the Information Commissioner’s Office (ICO). More details on how to file a complaint can be found at:
👉 https://ico.org.uk/make-a-complaint/

9. Communication Security via SSL Encryption

A. Secure Data Transmission

  • TheGameRoom uses SSL (Secure Socket Layer) encryption to secure all personal data entered on our website.
  • You can check if a page is secure by looking for a padlock icon in your browser or ensuring the website address starts with https://.

B. Our Commitment to Security

We take data security seriously and have preventative measures in place to protect against unauthorised access, loss, or misuse of your personal data.
If you suspect a data breach, please contact us immediately at info@thegameroom.org.

10. Changes to This Privacy Policy

A. Updates and Revisions

TheGameRoom regularly reviews and updates this privacy policy to reflect any changes in legal requirements or business practices. Any changes will be clearly communicated on our website.

B. Policy Version

Current version: 20230713

Contact Us

📩 info@thegameroom.org
🌍 www.thegameroom.org